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What’s the process for filing a claim after a fall on a defective sidewalk in front of a shop?

Ed Marshall

Administrator
Staff member
Report the fall to the shop and local council, as responsibility may fall on either depending on ownership of the sidewalk. Take photos of the defect, such as cracks or uneven pavement, and measure its size. Gather witness statements and seek medical attention. Retain receipts for medical expenses and records of lost income. Contact us via our free 24/7 chat for assistance in determining liability and filing your claim.
 
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